How Old Do You Have to be to Work at H&M?

Generally speaking, to get a job at H&M as a sales advisor, stockroom associate, or department supervisor you must be at least 18 years old. The company prefers that you have a high school diploma or GED, plus some previous retail experience.

As one of the world’s largest fashion retailers, H&M has a myriad of career paths that can mean almost anything to anyone. The company is committed to the growth and development of their people, professionally and personally.

To find out if you share the H&M spirit, you can take this quiz.

Teen Jobs at H&M and Age Requirements

Sales Advisor (Hourly)

A Sales Advisor at H&M ensures that customers enjoy a fantastic shopping experience, whether it’s offering them garment options or answering simple questions, such as locating the fitting rooms. H&M believes that their clothes will sell themselves, so customers just need someone to engage them and offer advice from time to time, to figure out what’s possible for their personal style.

Job responsibilities include:

• Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room, and at the cash point
• Answer phones courteously and promptly
• Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines to maximize selling opportunities
• Ring on the register, report and handle all required transactions, issue receipts, and pack merchandise
• Execute reductions, price changes, transfers, and cash register routines
• Work effectively with team members to ensure the selling floor, cash point, fitting rooms, and stockroom are clean and well maintained per H&M’s store standards
• Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook

You must be at least 18 years old to work as a sales advisor at H&M.

Stockroom Associate (Hourly)

A Stockroom Associate at H&M is responsible for keeping the stockroom organized and ensuring a sense of urgency that all merchandise is placed on the sales floor in a timely and efficient manner, including call-off, new production, accessories, sale, and back stock.

Job responsibilities include:

• Provides customer service throughout the store and works on the sales floor including the fitting room and cash point when the stockroom responsibilities are completed
• Unloads delivery truck, receives, opens, and unpacks merchandise, and labels merchandise with security tags per H&M standards
• Ensures the Bill of Lading and store transfer paperwork are completed correctly and in its entirety
• Responsible for stocking and replenishing all merchandise to the sales floor
• Ensures knowledge of garments, display guidelines and merchandise standards, and assists visual team in the set up of activities, campaigns, and promotions
• Actively keeps registers and fitting rooms well maintained and replenished with necessary supplies
• Maintains the stock room in an orderly and efficient manner, i.e. back stock, new production and call off
• Works effectively with team members to ensure the selling floor, cash point, fitting rooms, and stockroom are clean and well maintained per H&M’s store standards
• Adheres to H&M values and internal standards policies, and procedures contained in the H&M Employee Handbook

You must be at least 18 years old to work at H&M as a stockroom associate.

Department Supervisor  (Hourly)

A department supervisor at H&M helps to oversee customer service and floor coverage, driving sales, merchandise presentation, and operational functions within the store, including opening and closing the store. This is done all in accordance to H&M guidelines.

Job responsibilities include:

• Maintain the high quality of H&M customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands
• Ensure that all merchandise is properly received and placed on the floor in a timely manner and according to merchandise guidelines
• Execute merchandising campaigns, promotions, activities, and customer rounds as assigned by store management
• Address any loss prevention and safety issues that may occur while on duty and bring any escalated concerns to management team
• Ability to suspend an employee with discretion and approval from Store Manager or District Manager if only manager on duty
• Serve as second interviewer and note taker for staff interviews
• Act as a management witness, on behalf of H&M, in employee discussions as needed
• Perform all store routines, including the opening and closing of the store; follows all company practices and procedures; work with timekeeping and scheduling system and controls and completes reductions
• Maximize sales through commercial focus and take action to obtain highest level of profitability for the store
• Actively use sales information to make business decisions regarding merchandising
• Approve timesheets on a daily basis in the timekeeping system
• May be assigned overall store responsibility in absence of Store Manager or Department Manager when opening or closing store
• Assist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store
• Assist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedback
• Ensure that all employee issues are immediately brought to the attention of management team

To work as a department supervisor at H&M, you must be at least 18 years old and have a high school diploma or GED, plus at least one year of previous retail experience.

Can a 15 Year Old Work at H&M?

Because the minimum age to work at H&M is 18, 15-year-olds can’t work there, but we have a page on our website specifically for 15-year-olds that you can view instead.

Can a 16 Year Old Work at H&M?

The minimum age to work at H&M is 18, so 16-year-olds can’t work there. We have a page on our website specifically for 16-year-olds that you can view for other options.

How Much Does H&M Pay Part-Time Workers?

The hourly earnings for employees at H&M vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Sales Advisor (Hourly)

As a sales advisor at H&M, you will be making somewhere between $9 and $16 per hour. If you are coming in with little experience, then you will most likely start at the lower end of the range.

The average hourly rate for an H&M sales advisor is $11.

Stockroom Associate (Hourly)

The rate of pay for stockroom associates is between $8 and $12 an hour. You will most likely start at the lower end of the range, but if you have some previous stockroom experience you might be able to negotiate a higher starting wage.

The average hourly wage for stockroom associates at H&M is $10.

Department Supervisor  (Hourly)

The pay range for department supervisors at H&M is between $12 and $24 an hour.  They only require a GED or high school diploma. If you have an Associate’s degree in fashion, you can negotiate a higher wage.

The average hourly rate for a department supervisor at H&M is $16 an hour.

How Much Experience Do You Need to Work at H&M?

H&M is not an entry-level friendly company, so when you apply for a position you need a minimum of six months experience in retail to get hired as a sales advisor or stockroom associate. To be a department supervisor, you need a minimum of one year of retail experience.

What Should You Wear to a Job Interview at H&M?

H&M is a trendy clothing store, so when you show up for your interview, you will want to be dressed in fashionable business casual attire.  Consider something like a buttoned-down shirt with nice slacks or a skirt and dress shoes. You do not want to show up too casual in a t-shirt and jeans.

We highly recommend that you wear at least one piece that comes from H&M and definitely showcase your own personal style.

H&M Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. At the same time, there are some common questions that they have been known to ask most applicants.

Where do you see yourself in five years?

Why are they asking?  

If they ask you this question, they are trying to find out if you have any career and educational goals. They are also trying to find out if you look at a job at H&M as being something temporary while you are in school, or if you have plans to work with the company as a career.

What’s the ideal answer?

Know your goals and be ready to share them. Maybe you plan to have a college degree in five years or maybe you see yourself working your way up in the company. Whatever your education and career goals are, let them know. There is no wrong answer to this question.

Why do you want to work at H&M?

Why are they asking?  

H&M is not your normal retail clothing store. They take fashion very seriously and offer opportunities for advancement for those who want a career in the fashion industry. It’s important that you do your research and are well prepared when applying for a position at H&M. You can read all about the company at hm.com. For answers to the most common questions about a career at H&M, check out their FAQ section.

What’s the ideal answer?

Honesty is the ideal answer. After doing your research, highlight the things that a career at H&M can give you, and customize their opportunities with your career goals. Relax, be yourself, and be honest. Look at the interview as an adventure where you will learn new things about yourself and about H&M. Everyone has weaknesses – don’t be afraid to acknowledge yours. Tell them how you’re improving and developing yourself, and how H&M can help you continue to do that.

Why should we hire you?

Why are they asking?  

If a manager asks you this question, they are trying to get you to sell yourself. A big part of your job at H&M is to give excellent customer service and to be able to drive sales with excellent communication and product knowledge, plus an eye for fashion.

They are wanting to find out how well you can communicate while being positive and professional. If you can sell yourself, you can sell their merchandise.

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you are creative, have above average verbal communication skills, have a friendly and upbeat demeanor, and can successfully sell merchandise.

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. If you have a passion for fashion and want a career in the industry, definitely let them know because there are opportunities for advancement.

Benefits of Working at H&M

Everyone who works at H&M gets a 25 percent merchandise discount at the store, plus discounts at other retailers.  However, the benefits they offer are for full-time workers only. This company is known for some of the best employee benefits in the clothing retail industry.

Benefits include:

• Paid time off, paid holidays, and paid sick days
• Performance bonus
• Vacation
• 401K and retirement plan
• Health, Dental, Vision, Life, Disability Insurance
• Mental Health Care
• Pet Insurance
• Maternity and paternity leave
• Wellness programs

What it’s Like to Work at H&M

How to Apply at H&M

If you are interested in working at H&M, you can apply directly on the company website, which is the most accurate source for up-to-date job listings. You must fill out your application online, and once your application is selected, someone will contact you within two weeks.

Be sure to do your research before applying for a job at H&M. You must have the qualifications required for the position you are applying for or you will not be contacted.