How Old Do You Have to be to Work at Lush?

Generally speaking, to get a job at Lush as a sales ambassador, floor leader, or stock person, you must be at least 18 years old.  While they do hire people without any work history, Lush does prefer to hire candidates that have some customer service and teamwork experience.

Teen Jobs at Lush and Age Requirements

Sales Ambassador  (Hourly)

Lush is a retailer of fresh and handmade cosmetics that aims to give their customers an authentic experience. They have a funky store atmosphere that encourages individualism, and they want you to make every visitor feel welcome and meet their needs.

Sales ambassadors must give a tailored customer experience through listening and also offering expert brand and product knowledge. You need to be able to lift up to 30 pounds, and you also need to be flexible with your schedule so the shop’s staffing needs can be covered.

You must be at least 18 years old to work as a sales ambassador at Lush.

Stock Person  (Hourly)

Being a stock person at Lush means that you will be responsible for receiving and processing orders, checking off boxes, and reporting discrepancies. You will also unpack and organize products in the stockroom, take inventory of the shop floor, and deliver products from the stockroom to the sales floor.

You will also merchandise the products based on the Lush maps and requirements, support the visual team with re-merchandising, and make sure that Lush customers have a unique experience.

You need to be able to lift up to 30 pounds, follow basic visual directions, and be on your feet most of your shift to pack, stock, and break down boxes.

To work as a stock person at Lush, you must be at least 18 years old.

Floor Leader  (Hourly)

Being a floor leader at Lush is the next step up from sales ambassador. This is a leadership position that requires you to coach, mentor, and develop your team to make sure that they are offering every customer a unique experience, making them feel welcome, and meeting their needs.

You will also be handling cash and opening or closing the store.

To work as a floor leader at Lush, you must be at least 18 years old and they prefer that you have some customer service experience, as well as some retail supervisory experience.

Can a 15 Year Old Work at Lush?

Generally, the minimum age to work at Lush is 18, so they do not hire 15-year-olds. We have a page on our website specifically for 15-year-olds that you can view to find other options.

Can a 16 Year Old Work at Lush?

The minimum age to work at Lush is 18, so 16-year-olds can’t work there. We do have a page on our website specifically for 16-year-old’s that you can view for other options.

How Much Does Lush Pay Part-Time Workers?

The hourly earnings for employees at Lush vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Sales Ambassador (Hourly)

As a sales ambassador at Lush, you will be making somewhere between $9 and $11 per hour. If you are coming in at entry-level without any prior experience then you will most likely start you at the lower end of the range.

The average hourly rate for a Lush sales ambassador is $10.

Stock Person (Hourly)

The rate of pay for the stock person position is usually between $9 and $11 an hour. If this is your first job, you will most likely start out at the lower end of the range.

The average hourly rate for a Lush stock person is $10.

Floor Leader (Hourly)

The rate of pay for floor leaders is usually between $11 and $15 an hour. This is not an entry-level position, so since you are required to have some experience there is room for negotiation on your wage.

The average hourly rate for a Lush floor leader is $13.

How Much Experience Do You Need to Work at Lush?

Lush is an entry-level friendly company, so you can apply for a sales ambassador or stock person position without any experience and get hired  However, if you do have some work experience, it could get you a higher hourly pay rate and move you faster into supervisory and management positions.

What Should You Wear to a Job Interview at Lush?

Lush is a unique, funky store that loves individualism. So, when you show up for your interview you will want to be yourself, but it is probably best to be dressed in business casual attire. You do not want to show up too casual in a t-shirt and jeans.

Lush Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask. Lush has a unique hiring process. After you submit your application, there is a telephone interview between the candidate and the recruiter, then they ask you to secret shop the store you want to work at. They want to know what worked well and what the store could do better. Lastly, you have an in-person interview with the area manager.

Here are some questions that they have been known to ask during interviews.

What do you do to help save the environment?

Why are they asking?  

Lush is a company that sells products that are environmentally friendly, and they are dedicated to the practices of fair trade sourcing and supporting sustainable communities. They are asking you this question because they want to know if your personal ideals line up with the company culture and what they stand for.

What’s the ideal answer?

The interviewer wants to hear that you are doing your part to save the environment. You can tell them that you recycle and upcycle items to help reduce waste, keep your carbon footprint to a minimum by limiting the use of single-use plastics, or maybe you choose to bike or walk instead of using a car. Whatever your answer is, it should be truthful and you should be able to give examples.

What is it that you like about Lush?

Why are they asking?  

When they are looking to add people to their team, Lush wants to make sure that the people they hire fit in well with the company culture. They want to know if you are aware of the company’s purpose and goals and if you are familiar with the stores.

What’s the ideal answer?

Honesty is the ideal answer. Let them know what it is you like about the company. Do your research and find out more about the company via their website and by visiting the store. Then, share your knowledge and experiences with the interviewer to let them know what it is they do that you like.

Why are you a good fit for the shop?

Why are they asking?  

If an interviewer asks you this question, they are trying to get you to sell yourself. Customer service and upselling items will probably be a big part of your job. And, if you can sell yourself, you can sell their products to customers.

They are wanting to find out how well you can communicate, while being positive and professional.

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have above average verbal communication skills, have a friendly and upbeat demeanor, a love for the environment, and can successfully do the assigned job.

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. And, if you are interested in a career in the cosmetics industry, definitely let them know because there are a lot of opportunities for advancement.

Benefits of Working at Lush

Everyone who works at Lush gets a 50 percent employee discount.  However, the benefits they offer are for full-time workers only.

Benefits include:

• Vacation
• Performance Bonuses
• Health Insurance
• Paid Childcare Leave

What it’s Like to Work at Lush

How to Apply at Lush