How Old Do You Have to be to Work at Marshalls?
Marshalls is part of the TJX Company, which also owns TJ Maxx, TK Maxx, Home Goods, Home Sense, and Sierra. You must be at least 16 years old to get a job at Marshalls as a retail associate, merchandise associate, or assistant manager.
Teen Jobs at Marshalls and Age Requirements
Retail Associate (Hourly)
As a Retail Associate at Marshalls, you will be responsible for delivering a highly satisfied customer experience via engaging and interacting with customers and maintaining a clean and organized store environment.
Retail associates must follow all operational, merchandise, and loss prevention standards. They may be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Responsibilities include:
- Role models established customer experience practices
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs during customer interactions
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Supports and participates in store shrink reduction goals and programs
- Performs other duties as assigned
You must be at least 16 years old to work as a Retail Associate at Marshalls. Job requirements include excellent customer service skills, flexible schedule, multi-tasking, strong communication skills, and the ability to lift heavy objects.
Merchandise Associate (Hourly)
Marshalls has inventory that includes everything from designer luggage to statement shoes. Their assortment of brands is always changing. But the mission to provide the surprises that make the everyday a little more fun never changes.
As a Merchandise Associate at Marshalls, you are encouraged to embrace the excitement that comes with change. Each shift is an opportunity to discover something different. Your main job function as a merchandising associate is to unload trucks, open boxes, and deliver items to the sales floor.
Responsibilities include:
- Maintaining and upholding merchandising philosophy and following established merchandising procedures and standards
- Accurately processing and preparing merchandise for the sales floor following company procedures and standards
- Maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store
- Performing other duties as assigned
- You may be cross-trained in order to perform other job functions
You must be at least 16 years old to work as a Merchandise Associate at Marshalls. Job requirements include excellent customer service skills, flexible schedule, multi-tasking, strong communication skills, and the ability to lift heavy objects.
Assistant Manager (Hourly)
As an Assistant Manager at Marshalls, you will work with the store manager in the areas of Merchandising, Operations, Customer Service, and Human Resources. Your responsibilities will include:
- Developing creative plans to increase store sales.
- Coordinating and supervising loss prevention and operational programs.
- Ensuring every customer has a positive shopping experience.
- Hiring, training, supervising and mentoring a team of Associates.
- Managing the daily activity of the sales floor, backroom, front end and cash office.
- Improving store layout and efficiency.
To work as an Assistant Manager at Marshalls, you must be at least 16 years old. Two years of retail leadership experience is preferred. You must also have excellent interpersonal, communication, and follow through skills. And have a demonstrated ability to lead, develop, and empower a team.
Can a 15 Year Old Work at Marshalls?
No. The minimum age to work at Marshalls is 16. We do have a page on our website specifically for 15-year-olds that you can view for other options.
Can a 16 Year Old Work at Marshalls?
Yes, 16-year-olds can work at Marshalls. We do have a page on our website specifically for 16-year-olds that you can also view for more options.
How Much Does Marshalls Pay Part-Time Workers?
The hourly earnings for employees at Marshalls vary greatly because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.
Retail Associate (Hourly)
As a Retail Associate at Marshalls, you will be making somewhere between $10 and $15 per hour. The average hourly rate for a Marshalls retail associate is $12.
Merchandise Associate (Hourly)
The rate of pay for merchandise associates is between $10 and $15 per hour. The average hourly rate for a Marshalls merchandise associate is $12.
Assistant Manager (Hourly)
The base pay range for Assistant Managers at Marshalls is between $18 and $30 per hour. There are also opportunities to earn commission and bonuses. The average hourly rate for Assistant Managers at Marshalls is $27 an hour.
How Much Experience Do You Need to Work at Marshalls?
Marshalls is an entry-level friendly company, and they do hire teen workers. However, if you have some prior work experience, you have a better chance of getting hired at a higher rate of pay. And, you may be eligible for a supervisory or management position.
What Should You Wear to a Job Interview at Marshalls?
When you show up for your interview at Marshalls, you should be dressed in business casual attire. If you have appropriate interview clothing that you purchased from Marshalls, definitely wear it. You can't go wrong with a buttoned-down shirt paired with nice slacks or jeans. The key is to look nice, clean, and put together.
Marshalls Interview Questions
The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask.
Why should we hire you?
Why are they asking?
If a manager asks you this question, they are trying to get you to sell yourself. A big part of your job at Marshalls would be selling products, credit cards, and promotions to customers. They are wanting to find out how well you can communicate, while being positive and professional.
You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...
What’s the ideal answer?
Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service.
Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. If you are interested in a long-term career with the company, definitely let them know.
What are your strengths and weaknesses?
Why are they asking?
If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on.
Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t make this mistake!
What’s the ideal answer?
The hiring manager wants to know that you can accept feedback and develop your job skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.
A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing slowing down when talking with customers.”
Tell me about a time when you had to deal with a difficult customer and what was the outcome?
Why are they asking?
Life in customer service comes with upset or difficult customers. If you have prior work experience, they might ask you this question to see how you dealt with a difficult customer because it does happen, and you need to handle it in the best way possible.
What’s the ideal answer?
If you don’t have any experiences with difficult customers, that’s okay. If you do, tell them the story (if you handled it well, and it had a positive outcome). If the situation ended up with you screaming and yelling or getting fired, that’s not a story you want to share.
They want to hear that you did your best to make the difficult customer happy. Or, if you couldn’t fix the problem, you notified a manager and let them take care of the situation.
Benefits of Working at Marshalls
All Marshalls associates receive a discount on merchandise from all TJX brands. However, most benefits are for full-time workers only.
Benefits include:
- Medical, dental, and vision benefits
- Paid Vacation
- Paid Sick Days
- Paid Holidays
- 401(k) savings plan
- Performance Bonus