How Old Do You Have to be to Work at Sephora?
To get an entry-level job at Sephora as a Beauty Advisor, Operations Associate, or Sales and Service Leader, you must be at least 18 years old.
Sephora is obsessed with teaching and inspiring their clients to play in their world of beauty. The company has earned a reputation as a leader in a global industry with their expertise, innovation, and entrepreneurial spirit.
Teen Jobs at Sephora and Age Requirements
Beauty Advisor (Hourly)
Beauty Advisors at Sephora are key team members who inspire and help customers become the best versions of themselves. You are encouraged to explore, create emotional connections, and help customers discover the company's amazing Beauty Selection.
Responsibilities include:
- Creating an Amazing Customer Experience -- By providing a welcoming environment, listening to customers and embracing their unique needs. You're also expected to "unleash your creativity, passion, and knowledge" of Sephora's iconic brands.
- Suggest and Sell -- Beauty Advisors are expected to suggest and sell products and services to customers in all areas of the store. You must also introduce the store credit card and Beauty Insider to all customers.
- Supporting Store Success -- Help make a good impression by keeping the store stocked and sparkling clean. Embrace your winning spirit and drive results by contributing to the store’s sales goals and sharing your knowledge of Sephora’s policies and standards. Support special events, promotions, and priorities as they come up.
- Inventory Control -- Ensure compliance with sampling policies. Participate in programs to reduce loss.
- Demonstrate our Sephora values -- Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Beauty Advisors are expected to have a passion for client service and love working with people. You should also have knowledge about what's new and trending with beauty products. You must be at least 18 years old to work as a Beauty Advisor at Sephora.
Operations Associate (Hourly)
The operations team at Sephora works behind-the-scenes to make sure the store has the right products in the right place at the right time. An operations associate helps keep the store looking beautiful and running smoothly.
The operations team is the backbone of the store, and the associates are essential in providing the best possible experience for every client that walks through the door.
Responsibilities Include:
- Supporting Operational Excellence -- As an Operations Associate, you help keep the store running smoothly in collaboration with the operations team. Your vital role supports the high standards that Sephora clients expect. Some of the tasks you will be responsible for include completing daily processing and organization of damages, testers, and known theft products. Ensuring all shipping and receiving activities are completed and executed within the store in a timely manner. Reviewing all visual elements in the store and communicating missing or damaged pieces to store leadership. Maintaining, organizing, cleaning the stockroom and sales floor areas as needed.
- Accelerating Your Growth -- Master your craft and expand your knowledge of Sephora brands through expert training sessions. Share your knowledge with, and learn from, your team. Participate in cross-training and be part of an environment where you’re encouraged to continuously learn and explore.
- Demonstrate Sephora values -- Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Operations Associates at Sephora should be able to lift up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, and work in a fragrance filled environment. You must be at least 18 years old to work as an Operations Associate at Sephora.
Sales and Service Leader (Hourly)
As a Sales and Service Leader at Sephora, you are a key team member who leads by example. You will support all aspects of sales and service related initiatives including paid services, events, classes, cash handling, and training in your store.
Your responsibilities include:
- Creating Amazing Customer Experiences -- Through excellent client focus, you will help ensure that the team is motivated to create a memorable experience for customers. Use Sephora’s tools to measure KPIs and propose action plans to elevate client experience. Understand store goals and opportunities and support the team to meet these goals.
- Coach Beauty Advisors -- when they engage clients about the loyalty programs. Support brand partners and manage the planning and execution of events, services and classes. Effectively execute and implement all company initiatives in a timely manner
- Support Store Success -- You will drive results by monitoring and analyzing data, coaching the team, and making good and timely decisions to take the organization forward. Operating with energy and passion, you will help make a beautiful first impression through ensuring the store is kept sparkling, services are exceptional, and all feel safe and welcome
- Managing Day to Day Store Operations -- You will assist the Management team in executing operational initiatives and ensuring profitability and efficiency in your store
- Enhancing company culture through Sephora values -- Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative
To work as a Sales and Service Leader at Sephora, you must be at least 18 years old. Prior retail sales experience is preferred.
Can a 15 Year Old Work at Sephora?
No. The minimum age to work at Sephora is 18. We do have a page on our website specifically for 15-year-olds that you can view for other options.
Can a 16 Year Old Work at Sephora?
No. 16-year-olds can work at Sephora. We do have a page on our website specifically for 16-year-olds that you can view for other options.
How Much Does Sephora Pay Part-Time Workers?
The hourly earnings for employees at Sephora vary greatly because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.
Beauty Advisor (Hourly)
As a Beauty Advisor at Sephora, you will be making somewhere between $12 and $20 per hour. There are also opportunities for commissions and bonuses. The average hourly rate for a Sephora Beauty Advisor is $15.
Operations Associate (Hourly)
The rate of pay for operations associates is between $12 and $30 per hour. The average hourly rate for a Sephora operations associate is $21.
Sales and Service Leader (Hourly)
The base pay range for Sales and Service Leaders at Sephora is between $18 and $35 per hour. There are also opportunities to earn commission and bonuses. The average hourly rate for Sales and Service Leaders at Sephora is $23 an hour.
How Much Experience Do You Need to Work at Sephora?
Sephora is an entry-level friendly company, and they do hire teen workers. However, it is a challenge to get hired when applying for a position without any experience.
What Should You Wear to a Job Interview at Sephora?
When you show up for your interview at Sephora, you will want to be dressed in business casual attire. Consider something fashionable and trendy. Or, go traditional with a buttoned-down shirt with nice slacks or jeans and dress shoes. The key is to look nice, clean, and put together.
Sephora Interview Questions
The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask.
What are your strengths and weaknesses?
Why are they asking?
If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on.
Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t do this!
What’s the ideal answer?
The hiring manager wants to know that you can accept feedback and develop your own skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.
A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing slowing down when talking with customers.”
Tell me about a time when you had to deal with a difficult customer and what was the outcome?
Why are they asking?
When it comes to life in customer service, you will come across your share of upset or difficult customers. If you have prior work experience, they might ask you this question to see how you dealt with the situation because it does come up, and you need to handle it in the best way possible.
What’s the ideal answer?
If you don’t have any experiences with difficult customers, that’s okay. If you do, tell them the story (if you handled it well, and it had a positive outcome). If the situation ended up with you screaming and yelling or getting fired, that’s not a story you want to share.
They want to hear that you did your best to make the difficult customer happy. Or, if you couldn’t fix the problem, you notified a manager and had them help you.
Why should we hire you?
Why are they asking?
If a manager asks you this question, they are trying to get you to sell yourself. A big part of your job at Sephora would be selling products, credit cards, and promotions to customers. They are wanting to find out how well you can communicate, while being positive and professional.
You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...
What’s the ideal answer?
Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service.
Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. If you are interested in a long-term career with the company, definitely let them know.
Benefits of Working at Sephora
All Sephora associates receive a discount on merchandise -- 30% off product and 40% Sephora Collection products. However, benefits vary based on employee location and role.
Benefits include:
- Products, products, products
- Medical, dental, and vision benefits
- Paid Vacation
- Paid Sick Days
- Paid Holidays
- 401(k) savings plan with a company match
- Performance Bonus
- Summer Fridays and Flexible Work Options
- Employee events and programs
