How Old Do You Have to be to Work at Apple?
To get an entry-level job at an Apple Store as part of the sales, support, or leadership teams, you must be at least 18 years old. Both part-time and full-time positions are available.
When you are applying at Apple, they advise you to "bring what you love to what you do."
"Do you love music? Photography? Fitness? Games? Video? Whatever your passion, bring it. Because sharing what you love through Apple products sparks others to pursue their own passions. And that’s why we’re continuously reinventing the retail experience: to open up all kinds of potential for our customers — and you." -- Apple Store Careers website
Apple is an equal opportunity employer that is committed to inclusion and diversity. They take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Teen Jobs at Apple and Age Requirements
Sales Team Member (Hourly)
As a member of the sales team at an Apple retail store, you will be part of a team focused on delivering great customer experiences and introducing customers to Apple products that can help them do what they love in new ways. Or, you might work with the local business community to connect entrepreneurs and professionals with the Apple products they need to build success.
Sales team members are leaders in sales, product knowledge, and solutions, and highly influential in how they engage with customers.
As new products and initiatives emerge, you’re the first to learn, share, and inspire your team members through approachability and action. Sales team members are proud to represent Apple, and exemplify that in all their interactions with customers.
Sales team roles include Specialist, Expert, Operations Expert, Business Expert, and Business Pro. You must be at least 18 years old to work on a retail sales team at Apple.
Support Team Member (Hourly)
The support team at Apple consists of creatives, technical specialists, and geniuses. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. If you have a talent for hands-on problem solving, you can address customers’ technical issues to reconnect them with the Apple experience they love.
As a Creative, your main role at the Apple Store is that of instructor, whether guiding small groups to learn or helping individuals complete projects. You use your presentation skills to act as a facilitator, helping users get set up, get trained, and get going.
You will spend much of your time leading scheduled training sessions, but you're still comfortable interacting with store customers between those sessions.
As a Technical Specialist, you help new customers get started with products and current ones get quick, efficient support — developing strong, positive relationships with Apple. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices.
At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects.
As a Genius, you'll provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.
After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again.
Support roles include Creative, Technical Specialist, and Genius. You must be at least 18 years old to work as a Support Team Member at Apple.
Leadership (Salary)
As an Apple leader, you’ll do more than manage employees. You’ll help build diverse, highly collaborative teams that deliver the amazing customer experiences people expect from Apple. You’ll lead through inspiration, using our culture of open, honest feedback to actively develop each team member’s talent and skills. You’ll also build relationships with the local community and its businesses, creating an atmosphere where all are welcome.
As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor.
You'll also guide the talent that provides technical support and training, while working in partnership with the business team. Behind the scenes, you oversee operations such as inventory and visual merchandising.
Managers actively build their teams - hiring, training, and developing team members in all these disciplines and more.
Other Leadership Roles include Senior Manager, Store Leader, and Market Leader. To work as a Leader at Apple, you must be at least 18 years old.
Can a 15 Year Old Work at Apple?
No. The minimum age to work at Apple is 18. We do have a page on our website specifically for 15-year-olds that you can view for other options.
Can a 16 Year Old Work at Apple?
No. 16-year-olds can work at Apple. We do have a page on our website specifically for 16-year-olds that you can view for other options.
How Much Does Apple Pay Part-Time Workers?
The hourly earnings for employees at Apple vary greatly because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.
Sales Team (Hourly)
As part of the sales team at an Apple store, you will begin as a specialist with an average hourly pay rate of $20.
Support Team (Hourly)
The rate of pay for support team members begins at $23 per hour for creatives. At the Genius level, you'll make at least $25 per hour.
Leader (Salary)
The pay for Leaders at an Apple store depends on the leadership role. Store managers and leaders begin with a salary of around $90,000 plus benefits. Market leaders can earn more than $200,000.
How Much Experience Do You Need to Work at Apple?
Apple is an entry-level friendly company, and they do hire teen workers at their retail locations. However, it is a challenge to get hired when applying for a position without any post-high school education and experience.
What Should You Wear to a Job Interview at Apple?
When you show up for your interview at Apple, you will want to be dressed in business casual attire. Consider something fashionable and trendy. Or, go traditional with a buttoned-down shirt with nice slacks or jeans and dress shoes. The key is to look nice, clean, and put together.
Apple Interview Questions
After applying at Apple, you will receive an email inviting you to schedule a time for a call with an Apple Retail Recruiter for an initial phone interview. If you make it to the next step, you will receive an invitation to a 30-minute"Get to Know Apple" web event which will go over some basics about working in Apple Retail and company culture
After the phone interview, you will attend a group interview with a manager from the Apple Store you are applying to. This could be in person or on their Webex platform (similar to Zoom).
An ice-breaker question will be asked about a minute before the scheduled start time. During the interview, questions are situation-based. Everyone in the group will take turns answering in whatever order they choose.
The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask.
What are your strengths and weaknesses?
Why are they asking?
If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on.
Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t do this!
What’s the ideal answer?
The hiring manager wants to know that you can accept feedback and develop your own skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.
A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing slowing down when talking with customers.”
Tell me about a time when you had to deal with a difficult customer and what was the outcome?
Why are they asking?
When it comes to life in customer service, you will come across your share of upset or difficult customers. If you have prior work experience, they might ask you this question to see how you dealt with the situation because it does come up, and you need to handle it in the best way possible.
What’s the ideal answer?
If you don’t have any experiences with difficult customers, that’s okay. If you do, tell them the story (if you handled it well, and it had a positive outcome). If the situation ended up with you screaming and yelling or getting fired, that’s not a story you want to share.
They want to hear that you did your best to make the difficult customer happy. Or, if you couldn’t fix the problem, you notified a manager and had them help you.
I read through your resume. Is there anything you would like to expand on?
Why are they asking?
If a manager asks you this question, they are trying to find out more about you and get you to sell yourself. A big part of your job at Apple would be selling products and promotions to customers. They are wanting to find out how well you can communicate, while being positive and professional.
You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...
What’s the ideal answer?
Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service.
Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. If you are interested in a long-term career with the company, definitely let them know.
Benefits of Working at Apple
All Apple associates receive a discount on products. However, benefits are for full-time workers only and vary based on employee location and role.
Benefits include:
- Products, products, products
- Medical, dental, and vision benefits
- Paid Vacation
- Paid Sick Days
- Paid Holidays
- 401(k) savings plan with a company match
- Performance Bonus
- Employee events and programs
- Opportunities for advancement
