How Old Do You Have To Be to Work at AutoZone?
AutoZone was included in the 2021 Forbes and Statista World’s Best Employers award list. The company was ranked #39 out of the 750 multinational companies and institutions highlighted from 58 countries around the world. AutoZone was one of only 236 U.S.-based companies and the only automotive aftermarket retailer to make this list.
To get an entry-level job at AutoZone as a retail sales associate, shift supervisor, commercial sales manager, auto parts delivery driver, or warehouse associate, you must be at least 18 years old, have a high school diploma or GED, and have knowledge of automotive parts.
Teen Jobs at AutoZone and Age Requirements
Retail Sales Associate (Hourly)
AutoZone's Retail Sales Associates drive sales by providing superior service while assisting customers. Retail Sales Associates perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by "Living the Pledge" every day.
Position Responsibilities:
- Provides WOW! Customer Service
- Ensures assigned store tasks are completed in a timely manner
- Operates cash registers and follows established cash handling procedures
- Follows company policies and loss prevention procedures
- Maintains a safe working environment including PPE (Personal Protective Equipment)
- Maintains store appearance and merchandising standards as directed
- Ensures that merchandise is restocked and placed in their respective areas
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains product knowledge and current promotions through AutoZone systems and information sources
- Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
- Utilizes OBDII to read codes from customer’s automobiles
- Ability to diagnose automobile problems and recommend solutions
- Communicates with managers regarding customer concerns and employee matters
- Actively engaged in developing more effective customer service skills
- Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
You must be at least 18 years old, have a high school diploma or GED, and have knowledge of automotive parts to work as a retail sales associate at AutoZone.
Shift Supervisor (Hourly)
Shift Supervisors at AutoZone assist the Store Manager with leading company initiatives and ensuring productivity. They train high performing AutoZoners in a safe environment while driving sales, controlling expenses and shrink, and remaining compliant with company procedures.
Position Responsibilities:
- Assists Store Manager with supervising, training and developing store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
- Assists with management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised
- Delegates and ensures store merchandising tasks are completed in a timely manner
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Ensures all company policies, and loss prevention procedures are followed
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conduct proper emergency procedures
- Follows proper accident procedures
- Provides feedback regarding AutoZoner performance to the store manager
- Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
- Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
- Processes returns and effectively manages inventory
- Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
- Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Shift Supervisors at AutoZone must be at least 18 years old and have a high school diploma or GED, and have knowledge of automotive parts. ASE Certification is preferred.
Commercial Sales Manager (Hourly)
Commercial Sales Managers (CSM) at AutoZone are responsible for driving the commercial sales within their specific location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.
Position Responsibilities:
- Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
- Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers
- Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery
- Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price’
- Maintain records and billing for commercial accounts; processes returns and reconciles accounts
- Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone ‘one-team’ environment by assisting customers and AutoZoners with various aspects of the business
- Follow proper accident and claim procedures. Comply with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
- Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
To work as a Commercial Sales Manager at AutoZone, you must be at least 18 years old, have a high school diploma or GED, and have basic knowledge of automotive parts. You must be an effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills. And have the ability to lift, load, and deliver merchandise
Auto Parts Delivery Driver (Hourly)
AutoZone's Auto Parts Delivery Drivers are responsible for the delivery of parts to commercial customers. You don’t have to use your own vehicle, you can work full or part time and no Commercial Drivers License is required.
Position Responsibilities:
- Provides WOW! Customer Service
- Drives delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts
- Picks up returns, cores and parts from nearby stores or outside vendors
- Maintains a safe driving and working environment, including PPE (Personal Protective Equipment)
- Assist do it yourself customers in the store between deliveries
- Follows all company policies, procedures, dress code and management direction, including all fleet and safety policies
- Handle cash and charge transactions per company policy
- Maintain product knowledge and current promotions through AutoZone systems and information resources
AutoZone delivery drivers must be at least 18 years old and have a valid driver's license. They must also be able to meet AutoZone’s driver requirements, and have the ability to lift, load, and deliver merchandise.
Warehouse Associate (Hourly)
AutoZone warehouse associates find themselves working in several areas such as order selecting, picking, packing, quality assurance, and shipping orders to 6000 AutoZone stores.
Responsibilities include:
- Receiving orders
- Equipment inspection
- Pulling and packing of orders
- Stocking and replenishment
- Outbound shipping
- Perform daily cycle counting
- Use equipment to track, monitor and verify products for distribution
- Maintain a clean work area
- Operate Powered Industrial Equipment (PIE)
- Work in a Safety Sensitive environment
This position requires the ability to lift up to 50 lbs. while pushing, pulling lifting, bending and stooping and using lifting techniques and move loads. You are constantly required to stand, walk, climb stairs, reach, kneel, crouch or crawl.
You must be at least 18 years old to be an AutoZone Warehouse Associate, and no experience is required.
Can a 15 Year Old Work at AutoZone?
No. The minimum age to work at AutoZone is 18. We do have a page on our website specifically for 15-year-olds that you can view for other options.
Can a 16 Year Old Work at AutoZone?
No. 16-year-olds can't apply and get a job at AutoZone because the minimum age is 18. We have a page on our website specifically for 16-year-olds that you can view for other options.
How Much Does AutoZone Pay Part-Time Workers?
The hourly earnings for employees at AutoZone vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.
Retail Sales Associate (Hourly)
Retail Sales Associates at AutoZone make between $15 and $20 per hour. The average hourly rate of pay is $17.50.
Shift Supervisor (Hourly)
Shift Supervisors at AutoZone make between $17 and $25 per hour. The average rate of pay is $20 per hour.
Commercial Sales Manager (Hourly)
Commercial Sales Managers at AutoZone make between $20 and $40 per hour. The average rate of pay for this position is $29 per hour.
Auto Parts Delivery Driver (Hourly)
Auto Parts Delivery Drivers at AutoZone make between $15 and $20 per hour. The average hourly rate of pay is $17.50.
Warehouse Associate (Hourly)
Warehouse associates at AutoZone make between $18 and $25 per hour. The average starting rate of pay is $19.20 per hour.
How Much Experience Do You Need to Work at AutoZone?
AutoZone is an entry-level friendly company, and they do hire teen workers starting at the age of 18. You can apply for a position without any experience and get hired, but you need to have knowledge of automotive parts.
If you do have some work experience, it could get you a higher hourly pay rate and move you faster into supervisory and management positions.
What Should You Wear to a Job Interview at AutoZone?
When you show up for your interview at AutoZone, you will want to be dressed in business casual attire. Consider something like a buttoned-down shirt with nice slacks or jeans and dress shoes.
AutoZone Interview Questions
The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask.
Why should we hire you?
Why are they asking?
If a manager asks you this question, they are trying to get you to sell yourself. AutoZone is all about their store employees, the culture, and customer service. They are wanting to find out how well you can communicate, while being positive and professional.
You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...
What’s the ideal answer?
Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service.
Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. If you are interested in a long-term career with the company, definitely let them know because there are a lot of opportunities for advancement.
What are your strengths and weaknesses?
Why are they asking?
If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on.
Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t do this—that answer is a red flag.
What’s the ideal answer?
The hiring manager wants to know that you can accept feedback and develop your own skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.
A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing slowing down when talking with customers.”
Tell me about a time when you had to deal with a difficult customer and what was the outcome?
Why are they asking?
When it comes to life in customer service, you will come across your share of upset or difficult customers. If you have prior work experience, they might ask you this question to see how you dealt with the situation because it does come up, and you need to handle it in the best way possible.
What’s the ideal answer?
If you don’t have any experiences with difficult customers, that’s okay. If you do, tell them the story (if you handled it well, and it had a positive outcome). If the situation ended up with you screaming and yelling or getting fired, that’s not a story you want to share.
They want to hear that you did your best to make the difficult customer happy. Or, if you couldn’t fix the problem, you notified a manager and had them help you.
Benefits of Working at AutoZone
All AutoZone employees receive a store discount. Other employee benefits available include:
- Full-time Medical (UnitedHealthcare)
- Part-time Medical (HealthSherpa)
- State Medical Coverage (MedEnroll)
- CA Fully Insured Medical (Kaiser)
- Dental (Delta)
- Vision (VSP Vision)
- Prescription Drugs (OptumRx)
- 401(k) Plan Employee
- Stock Purchase Plan
- Tuition Reimbursement
- Health Savings Account (HSA)
- Health Reimbursement Account (HRA)
- Flexible Spending Account (FSA)
