How old do you have to be to work at FedEx

How Old Do You Have to be to Work at FedEx?

To get an entry-level job at FedEx (Federal Express) as a Package Handler, Package Recovery Agent, Warehouse Worker, or Retail Customer Service Associate, you must be at least 18 years old and have a high school diploma or GED. Teenagers are not eligible for the FedEx driver position because the minimum age is 21.

FedEx is actually divided up into a number of different operating companies that offer a variety of career opportunities. Those companies include FedEx Ground, FedEx Express, and FedEx Freight.

Teen Jobs at FedEx and Age Requirements

Package Handler  (Hourly)

A Package Handler position at FedEx is fast paced and physical warehouse work, with duties that include loading, unloading, and sorting packages of various sizes and weights. This job is a workout, with constant lifting, pushing, pulling, carrying, scanning, and placing packages, as well as physical bending, twisting, kneeling, etc. 

Part time FedEx Ground employees work one shift a day; while full time FedEx Ground employees work two shifts. Shift lengths vary based on package volume – generally part time employees work between 3 and 6 hours a day. Full time employees can expect to work between 6 and 10 hours. Overtime is paid if you work more than 40 hours in a week.

You must be at least 18 years old -- and have your high school diploma or GED -- to work as a Package Handler at FedEx.

Package Recovery Agent  (Hourly)

A FedEx Package Recovery Agent efficiently processes various shipment/material types in a safe and appropriate manner through effective handling, sorting, scanning, documentation, packaging, storing, shipping and disposal methods.  Recovery Agents also properly document shipment records.

This job requires general knowledge of computers -- along with the ability to effectively operate warehouse computers and scanning equipment -- and understand how they relate to the inventory process.  Must be able to properly handle and process different shipment types based upon contents and labeling.  Good organizational and communication skills are required, and you must be detail oriented. 

To work as a Package Recovery Agent at FedEx, you must be at least 18 years old and have your high school diploma or GED.

Warehouse Worker  (Hourly)

A FedEx Warehouse Worker is responsible for the accurate receiving, moving, storing, and shipping of product to meet company standards of safety, security and productivity. This position is responsible for product safety, quality and legality.  Job duties include:

  • Accurately selecting products according to the customer’s order specifications. 
  • Load and unload products onto or from delivery vehicles, pallets, etc.
  • Pulling and preparing products for shipment, ensuring that the exact number and type of products are loaded and shipped. 
  • Perform picking/packing duties in an efficient manner
  • Utilize operation Radio Frequency (RF) terminals for various functions including picking, quality, inventory, shipping, etc.
  • Determine the appropriate destination of the product by scanning packages, reading labels and charts, verifying numbers, and sort packages accordingly.
  • Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion. 
  • Keep appropriate records and reports to guarantee accuracy of inventory. 
  • Participate in physical inventories and cycle counts.
  • Check or count products for accuracy and or damage/ infestation.
  • Perform labeling, sorting, wrapping, packing, and repacking as needed.

To be a Warehouse Worker at FedEx, you must be at least 18 years old and have your high school diploma or GED.

Retail Customer Service Associate  (Hourly)

A FedEx Retail Customer Service Associate (aka Store Consultant) is expected to consistently deliver a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

This position is for a customer service focused team member who is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They are responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. 

The Store Consultant operates and maintains a wide variety of equipment, moves boxes and equipment, stocks materials, manages the production queue and output, manages complex projects, manages retail supply, and completes assigned tasks based on priority.

Job responsibilities include:

  • Provides expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services to customers
  • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Takes complex customer orders using order systems and provides accurate pricing information
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
  • Maintains a safe, clean and orderly retail Store
  • Ensures confidentiality of customer data and careful handling of documents, media, and packages
  • Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
  • Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
  • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
  • Takes preemptive action to prevent errors and waste
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits

You must be at least 18 years old to work as a FedEx Retail Customer Service Associate,  plus have your high school diploma or GED.

Can a 15 Year Old Work at FedEx?

No 15-year-olds can’t work at FedEx.  The minimum age to work at FedEx is 18. We have a page on our website specifically for 15-year-olds that you can view for other options.

Can a 16 Year Old Work at FedEx? 

No. 16-year-olds can't work FedEx, either. But we do have a page on our website specifically for 16-year-olds that you can view for job options.

How Much Does FedEx Pay Part-Time Workers?

The hourly earnings for employees at FedEx vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Package Handler (Hourly)

Package Handlers at FedEx earn up to $17.50/hour plus $2.50/hour weekend surge in most markets. The minimum rate for Package Handlers is $17.00 per hour, and you are eligible for overtime pay if you choose to work more than 40 hours per week.

Package Recovery Agent (Hourly)

The minimum starting pay for the Package Recovery Agent position at FedEx is $16.50. Your hourly rate may be more depending on location and shifts worked. You will also get overtime pay if you choose to work more than 40 hours per week.

Warehouse Worker (Hourly)

The starting rate of pay for Warehouse Workers at FedEx is around $15 per hour, but can be as high as $19 per hour depending on the location. Overtime pay is available for Warehouse Workers who wish to work more than 40 hours per week. 

Retail Customer Service Associate (Hourly)

Retail Customer Service Associates at FedEx have a starting pay rate of approximately $15 per hour. The average rate is $17 per hour. As you work your way up, management positions can go up to $20 per hour or more.

How Much Experience Do You Need to Work at FedEx?

FedEx is an entry-level friendly company, and they do hire teen workers who have a high school diploma or GED. You can apply for a position without any prior work experience and get hired.  

What Should You Wear to a Job Interview at FedEx?

When you show up for your interview at FedEx, you will want to be dressed in business casual attire. Consider something like a buttoned-down shirt with nice slacks or jeans and dress shoes. 

FedEx Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask. 

Why do you want to work at FedEx?

Why are they asking?  

Transportation companies like FedEx do not rely on entry-level teen workers. This is a unique choice for a first-time job, and they want to know why you are interested in working for them. FedEx is open to hiring entry-level teen workers, and the company offers a ton of opportunities for advancement.

What’s the ideal answer?

There is no wrong answer to this question. Whatever your reason is for applying at FedEx, tell them! Maybe you have a friend that works there or you are intrigued by the rate of pay, perks, and benefits. Whatever your reason is for applying at FedEx, just be specific and honest with your answer.

Why should we hire you?

Why are they asking?  

If a manager asks you this question, they are trying to get you to sell yourself. They are wanting to find out how well you can communicate, while being positive and professional. You may not have any previous work experience, but you can still have relevant job skills like verbal and written communication, time-management, driving and understanding directions, etc...

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service. 

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. And, if you are interested in a long-term career with the company, definitely let them know.

Can you handle the heavy lifting and other physical requirements?

Why are they asking?  

Working at FedEx can be physically demanding, especially when you are a warehouse worker. They are asking you this question to make sure you can handle the demands of the job.

What’s the ideal answer?

The ideal answer is to be truthful. If you can't handle the physical demands, this isn't the job for you. If you can carry up to 50 pounds regularly with a lot of twisting and bending, then answer yes. 

Benefits of Working at FedEx 

There are many benefits of working at FedEx and their numerous smaller companies. They offer starting pay up to $27 per hour, with benefits that include healthcare, 401(K), and more. They offer flexible shifts to fit your lifestyle, and there are numerous opportunities to further your career and education.

Benefits include:

  • Competitive wages paid weekly for both full and part time opportunities
  • $5,250 tuition reimbursement every year with no lifetime cap. All employees are eligible for this awesome benefit on their first day of employment.
  • Generous paid time off program – work your way up to 5 weeks of PTO a year.
  • Medical, dental and vision benefits after a short waiting period.
  • Flexible scheduling that helps balance your work and personal life.
  • Valuable employee discounts on things like cell phone plans, electronics, cars and restaurants.
  • Free Purple Pathways career development program for all FedEx Ground employees.
  • Paid parental leave for both moms and dads.
  • Employee networks, and diversity, equity and inclusion programs available for all employees.

What it’s Like to Work at FedEx

How to Apply at FedEx

If you are interested in working at FedEx, you can apply online for the location you are interested in. You can find job listings on sites like GlassDoor and Indeed, but the best place to find job listings is on the FedEx corporate website.

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