how old do you have to be to work at kohl's

How Old Do You Have to be to Work at Kohl's?

To get an entry-level job at Kohl's as a retail sales associate, stockroom operations associate, or beauty advisor you must be at least 17 years old.  

Kohl’s stores are the heart and soul of the company. Your enthusiasm and motivation are needed to bring the customer experience to life. If you’d like to join their team of talented associates who have already started their life at Kohls, take a look at the jobs available for teens.

Teen Jobs at Kohl's and Age Requirements

Retail Sales Associate  (Hourly)

As a retail associate at Kohl's, you will drive sales and create a positive experience for customers through relationships, product knowledge, and operational execution. You must maintain a great looking store, interact with customers on the sales floor, and utilize technology to assist in the shopping experience.

Job responsibilities include:

  • “Smile and Say Hi!” Greet all customers and associates, assist in a friendly, courteous manner and adheres to the “Yes We Can” policy efficiently resolving customer questions and requests
  • Consistently use the five-step GREAT program while interacting with customers: Greet and Engage Customer, Request Credit, Explain Savings, Ask to Complete the Survey, and Thank the Customer
  • Able to learn and adapt to current technology to assist customer needs
  • Maintain fitting rooms, sales floor, and work areas according to Kohl's best practices
  • Flexible and willing to cross-train and work in other areas of the store, as needed

You must be at least 17 years old to work as a retail sales associate at Kohl's. 

Beauty Advisor  (Hourly)

A Beauty Advisor at Kohl's builds and strengthens customer loyalty by finding the right solutions for Kohl’s customers’ beauty needs. They engage customers through in-depth product knowledge and use a consultative approach to help them make selections based on their needs. 

Beauty Advisors drive sales through repeat customer visits and by bringing top beauty brands to life with great execution of merchandise sets and knowledge of the brands.

Job responsibilities include:

  • Building strong customer relationships by offering knowledgeable and courteous service
  • Assisting customers by demonstrating products, devices, and applications of products
  • Recommending and introducing products and services based on customer needs
  • Recommending additional and complementary products and/or services based on information provided by the customer or items already selected for purchase
  • Be accountable for all aspects of managing the operations, inclusive of inventory-related processes, merchandise resets, visual ad sets, and pricing compliance
  • Maintain department cleanliness and hygiene standards
  • Stock and replenish inventory to support Kohl's in-stock goals and drive sales
  • Confirm testers are merchandised correctly, clean, and aligned
  • Understand marketing calendar and confirm store setups to correlate with marketing launches
  • Is available for planned brand in store support visits
  • Understand sales plan by week and executes to plan

To work as a Beauty Advisor at Kohl's, you must be at least 17 years old.

Stockroom Operations Associate  (Hourly)

A Kohl's stockroom operations associate increases customer loyalty, enhances the in-store experience, and creates a positive shopping environment for Kohl’s customers. They are responsible for meeting both the in-store and online customer’s needs.

Job responsibilities include:

  • Greet all customers and associates, assist in a friendly, courteous manner, and adhere to the “Yes we Can” policy efficiently resolving customer’s questions and requests
  • Able to learn and adapt to current technology to assist customer needs
  • Truck unloading, sign and price changes, replenishment and fulfillment processing to in store and online customers
  • Ensure customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
  • Adhere to all safety rules and regulations   
  • Flexible and willing to cross-train and work in other areas of the store, as needed

You must be at least 17 years old to be a stockroom operations associate at Kohl’s.

Can a 15 Year Old Work at Kohl's?

No. The minimum age to work at Kohl's is 17. We do have a page on our website specifically for 15-year-olds that you can view for other options.

Can a 16 Year Old Work at Kohl's? 

No. 16-year-olds can’t work at any Kohl's location. We do have a page on our website specifically for 16-year-olds that you can also view for more options.

How Much Does Kohl's Pay Part-Time Workers?

The hourly earnings for employees at Kohl's vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Retail Sales Associate (Hourly)

As a retail sales associate at Kohl's, you will be making somewhere between minimum wage and $18 per hour. If this is your first job, then you will most likely start at minimum wage. 

The average hourly rate for a Kohl's retail sales associate is $9.

Beauty Advisor (Hourly)

The rate of pay for beauty advisors is between $10 and $18 an hour. You will most likely start out at the lower end of the range.

The average hourly rate for a Kohl's beauty advisor is $14. 

Stockroom Operations Associate (Hourly)

The pay range for stockroom operations associate at Kohl's is between $8 and $12 an hour. If this is your first job, you will most likely start near minimum wage.

The average hourly rate for a stockroom operations associate at Kohl's is $10 an hour.

How Much Experience Do You Need to Work at Kohl's?

Kohl's is an entry-level friendly company, and they do hire teen workers. You can apply for a position without any experience and get hired as a retail sales associate, beauty advisor, or stockroom operations associate. However, if you do have some work experience, it could get you a higher hourly pay rate and move you faster into supervisory and management positions.

What Should You Wear to a Job Interview at Kohl's?

Kohl's is a popular department store chain, so when you show up for your interview, you will want to be dressed in business casual attire. You might want to include a piece from Kohl’s!  Consider something like a buttoned-down shirt with nice slacks and dress shoes. You do not want to show up too casual in a t-shirt and jeans. 

Kohl's Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask. 

What are your strengths and weaknesses?

Why are they asking?  

If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on. 

Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t do this—that answer is a red flag.

What’s the ideal answer?

The hiring manager wants to know that you can accept feedback and develop your own skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.

A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing on slowing down when talking with customers.”

Tell me about a time when you had to deal with a difficult customer and what was the outcome?

Why are they asking?  

When it comes to life in customer service, you will come across your share of upset or difficult customers. If you have prior work experience, they might ask you this question to see how you dealt with the situation because it does come up, and you need to handle it in the best way possible.

What’s the ideal answer?

If you don’t have any experiences with difficult customers, that’s okay. If you do, tell them the story (if you handled it well, and it had a positive outcome). If the situation ended up with you screaming and yelling or getting fired, that’s not a story you want to share.

They want to hear that you did your best to make the difficult customer happy. Or, if you couldn’t fix the problem, you notified a manager and had them help you.

Why should we hire you?

Why are they asking?  

If a manager asks you this question, they are trying to get you to sell yourself. Part of your job as a team member is upselling to Kohl's customers. They are wanting to find out how well you can communicate, while being positive and professional.

You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service. 

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. And, if you are interested in a long-term career with the company, definitely let them know. 

Benefits of Working at Kohl's 

Kohl’s associates work hard and deserve some amazing perks. From the wellness centers at corporate to associate discounts), they want their associates to grow professionally and personally.

Benefits include:

  • Medical and dental coverage
  • Merchandise discounts
  • Paid time off
  • 401k with company match
  • Fitness centers and gym discounts
  • Associate groups
  • Adoption assistance

What it’s Like to Work at Kohl's

How to Apply at Kohl's

If you are interested in working at Kohl's, you can apply directly on the company website. Depending on the job you apply for, you should receive an email within a week of applying. This will be sent to the email address you used when you applied for the position. Watch your inbox – don’t forget to check spam or junk mail folders.

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