How Old Do You Have to be to Work at TJ Maxx?

Generally speaking, to get a job at TJ Maxx as a merchandising associate, customer experience coordinator, or loss prevention detective, you must be at least 16 years old. If you are interested in a management position, you must be at least 18 years old.

TJ Maxx can be an exciting place to work, and they count on their Associates to bring their business to life. The company has an open, collaborative culture and values of integrity, caring, ethics, and fairness is a top priority.

Teen Jobs at TJ Maxx and Age Requirements

Merchandise Associate (Hourly)

As a merchandise associate at TJ Maxx, you are responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

You are expected to adhere to all operational, merchandise, and loss prevention standards. You also may be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Some of the job responsibilities of a merchandising associate are:

• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs during customer interactions
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately processes and prepare merchandise for the sales floor following company procedures and standards
• Initiate and participate in store recovery as needed throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store

You must be at least 16 years old to work as a merchandise associate at TJ Maxx.

Customer Experience Coordinator  (Hourly)

Being a customer experience coordinator at TJ Maxx means you are responsible for promoting an excellent customer experience. You will oversee a team of Associates at the front of the store, ensuring prompt, courteous customer service and the promotion of loyalty programs. You will lead by example by engaging and interacting with all customers, and maintaining a clean and organized store.

Some of the responsibilities of the job are:

• Role model exceptional customer service
• Promote a culture of honesty and integrity; maintain confidentiality
• Take an active role in training and mentoring Associates on front end principals using appropriate company resources and tools
• Train and coach Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers and supports, respond to POS coverage needs, and coordinate breaks for all Associates
• Address customer concerns and issues promptly, ensuring a positive customer experience
• Ensure Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
• Communicate accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Partner with Management on Associate training needs to increase effectiveness
• Promote credit and loyalty programs during customer interactions

To work as a customer experience coordinator at TJ Maxx, you must be at least 16 years old and have one year of retail experience and six months of leadership experience.

Loss Prevention Detective  (Hourly)

A loss prevention detective at TJ Maxx is the first step to a career in retail loss prevention or district management. This is an entry-level position, but if you have a background or education in criminal justice, that is a plus.

Some of the job responsibilities include:

• Conduct surveillance to detect loss within a store environment.
• Conduct physical security checks. Make recommendations for ways to prevent loss.
• Conduct safety inspections and communicates hazards to Management.
• Participate in the training of new hire Associates to address the areas of Loss Prevention.
• Take an active role in identifying all forms of loss, motivating shortage control involvement, and helping to identify creative shortage control solutions.
• Responsible for heightening store Loss Prevention awareness.
• Install and utilize CCTV equipment.
• Learn and use the latest in advanced interviewing and interrogation techniques.
• Work in a multi-unit work environment.

You must be at least 16 years old to be a loss prevention detective at TJ Maxx.

Can a 15 Year Old Work at TJ Maxx?

Because the minimum age to work at TJ Maxx is 16, 15-year-olds can’t work here. But we do have a page on our website specifically for 15-year-olds that you can view instead.

Can a 16 Year Old Work at TJ Maxx?

The minimum age to work at TJ Maxx is 16, so 16-year-olds can work there. We do have a page on our website specifically for 16-year-olds that you can view for more options.

How Much Does TJ Maxx Pay Part-Time Workers?

The hourly earnings for employees at TJ Maxx vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Merchandise Associate (Hourly)

As a merchandise associate at TJ Maxx, you will be making somewhere between minimum wage and $14 per hour. If you are coming in at entry-level without any prior experience, then you will most likely start at minimum wage.

The average hourly rate for a TJ Maxx merchandise associate is $10.

Customer Experience Coordinator (Hourly)

The rate of pay for customer experience coordinators at TJ Maxx is between $9 and $15 an hour. This position requires previous retail and leadership experience, so you can negotiate your rate based on your own work history and experiences.

The average hourly wage for customer experience coordinators at TJ Maxx is $12.

Loss Prevention Detective (Hourly)

The pay range for loss prevention detectives is between $12 and $19 an hour. This is an entry-level position that can lead to a salaried job as loss prevention supervisor.

The average hourly rate for a loss prevention detective at TJ Maxx is $16 an hour.

How Much Experience Do You Need to Work at TJ Maxx?

TJ Maxx is an entry-level friendly company, so you can apply for a position without any experience and get hired as a merchandising associate or loss prevention detective. However, if you do have some previous retail experience, you could land a position as a customer experience coordinator.

What Should You Wear to a Job Interview at TJ Maxx?

TJ Maxx is a discount clothing and home store, so when you show up for your interview, you will want to be dressed in business casual attire.  Consider something like a buttoned-down shirt with nice slacks and dress shoes. You do not want to show up too casual in a t-shirt and jeans.

TJ Maxx Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask. At a TJ Maxx interview, your first meeting will most likely be with one or two managers.

With all of the different retail stores out there to choose from, why do you want to work at TJ Maxx?

Why are they asking?  

Many retail stores rely on entry-level teen workers. They make an excellent first job for young people to get work experience, and there are a lot in the market to choose from. If they ask you this question, they want to know what makes TJ Maxx stand out over other options like Old Navy or Marshalls.

What’s the ideal answer?

There is no wrong answer to this question. Whatever your reason is for applying at TJ Maxx, tell them! Maybe you have a friend that works there or you love their amazing deals on brand name items. Whatever your reason is for applying at TJ Maxx, just be specific and honest with your answer.

What would you do if you caught an employee stealing?

Why are they asking?  

If an interviewer asks you this question, be careful because it’s a trick question. People tend to answer by going on and on about taking charge of the situation by either confronting the employee or calling the police. But, that isn’t what the interviewer wants to hear.

Shrinkage is a big issue in the retail industry, so be prepared to answer questions about employee theft, as well as shoplifting.

What’s the ideal answer?

The best thing to say is that you would bring it to your supervisor’s attention or call an HR hotline to report it. Companies want a situation like this one to go through the proper channels. They also want to make sure that you would handle this by following company policy instead of taking the matter into your own hands.

Why should we hire you?

Why are they asking?  

If a manager asks you this question, they are trying to get you to sell yourself. A big part of your job at TJ Maxx is to give excellent customer service and be able to drive sales with excellent communication and product knowledge.

They are wanting to find out how well you can communicate, while being positive and professional. If you can sell yourself, you can sell their merchandise.

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you are creative, have above average verbal communication skills, have a friendly and upbeat demeanor, and can successfully sell merchandise.

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. And, if you have a passion for retail and want a career in the industry, definitely let them know because there are opportunities for advancement.

Benefits of Working at TJ Maxx

Everyone who works at TJ Maxx gets a merchandise discount.  However, the benefits they offer are for full-time workers only.

Benefits include:

• Flexible schedule
• Paid time off, paid holidays, and paid sick days
• Performance Bonuses
• Vacation
• 401K and Retirement Plan
• Health, Dental, Vision, and Life Insurance

What it’s Like to Work at TJ Maxx

How to Apply at TJ Maxx

If you are interested in working at TJ Maxx, you can apply directly on the company website or fill out an application at sites like Indeed or Glassdoor. However, the company does prefer that you go to the store you are interested in working at, and fill out a paper application.

When you are applying in-person, remember to dress nice and look your best. And, to move the process along quickly, be prepared to fill out the application in the store instead of taking it home and bringing it back.