How Old Do You Have to be to Work at Verizon?
To get an entry-level job at a Verizon Retail Store, you must be at least 18 years old. A high school diploma or GED -- plus one year of retail experience -- is preferred. There are also a handful of entry-level corporate positions that require a high school diploma and at least one year of relevant work experience instead of a college degree.
Verizon is committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. They strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
This company requires new hires to be fully vaccinated against COVID-19. However, they do provide reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).
Teen Jobs at Verizon and Age Requirements
Retail Sales Representative (Hourly)
As a Verizon Retail Specialist, you’ll be using your talents, passion for technology, and customer service skills to help create the ultimate in-store experience for English speaking customers. In this role you will be:
- Providing customers with products and solutions
- Creating personal connections to make tech look simple
- Generating sales
- Helping customers
- Excelling in a team-based compensation environment.
- Assisting with store opening and closing duties.
When you are hired at Verizon as a retail sales rep, you may be eligible for a $2,500 sign-on bonus (as of May 2022). Half will be paid after one month of employment, and the other half after nine months of employment, subject to the terms and conditions of the bonus agreement.
You must be at least 18 years old to work as a Retail Sales Representative at a Verizon Retail Store.
Bilingual Retail Sales Representative -- English/Spanish (Hourly)
As a Bilingual Verizon Retail Specialist, you’ll apply your unique language talents, passion for technology, and customer service skills to create the best in-store experience for English and Spanish speaking customers. In this role you will be:
- Providing customers with products and solutions
- Creating personal connections to make tech look simple.
- Generating sales
- Helping customers
- Excelling in a team-based compensation environment.
- Assisting with store opening and closing duties.
When you are hired at Verizon as a bilingual retail sales rep, you may be eligible for a $2,500 sign-on bonus (as of May 2022). Half of this bonus will be paid after one month of employment, and the other half after nine months of employment, subject to the terms and conditions of the agreement.
You must be at least 18 years old to work as a Bilingual Retail Sales Representative at a Verizon Retail Store.
Customer Service Specialist (Hourly)
Verizon is looking for people who want to be a part of an exciting and brand new type of retail concept that will lead the way in digital self-serve experiences. Verizon Express Store is a new retail store, built for customers who want a quick and easy solution to their needs through digital self-serve tools.
As a Retail Customer Service Specialist, you will utilize your knowledge of Verizon and the digital self-serve tools available to make everything simple for customers.
Responsibilities include:
- Welcoming and introducing customers to store features while familiarizing them to the new store design.
- Inspiring and exciting customers to engage in the digital, self-serve options and fielding any questions to improve their experiences.
- Providing customers with a basic understanding of the functionality and the value of Verizon products and our accessories.
- Supporting daily business operations, including picking and packing customer digital orders, managing inventory, and auditing cash receipts daily.
- Empowering customers with the knowledge and tools they need to maximize their experience when using their devices.
- Opening and closing of stores.
You must be at least 18 years old to work as a Customer Service Specialist at a Verizon Express Store.
Retail Assistant Manager (Hourly)
As a Retail Assistant Manager at a Verizon store, you’ll encourage a sales team and create outstanding customer experiences. In this role, you’ll be leading a store team from developing the best sales specialists, and driving sales targets to financials and store merchandising.
You’ll be the one creating an outstanding in-store experience, and help customers to choose Verizon wireless products and services.
- Leading your team by resolving customer issues and assisting with customer transactions.
- Encouraging your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
- Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
- Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
- Monitoring inventory by restocking shelves with product, maintaining device security and managing the cleanliness of the store.
- Leading store merchandising and planogram compliance in accordance with company expectations.
- Completing store opening and closing activities.
You must be at least 18 years old to work as a Retail Assistant Manager in a Verizon store, and have two years of work experience.
When you are hired at Verizon as a Retail Assistant Manager, you may be eligible for a $3,500 sign-on bonus (as of May 2022). Half will be paid after one month of employment, and the other half after nine months of employment, subject to the terms and conditions of the bonus agreement.
Full Stack Developer (Salary)
The position of Full Stack Developer at Verizon is not in their retail stores. Instead, this is an entry-level corporate job that is available in a variety of locations. But, we wanted to mention this position because if you have one year of relevant experience, that is just as good as a Bachelor's Degree and you can get hired as a teen.
As a Full Stack Developer at Verizon for the GTS Front Line Experience team, you will be responsible for developing new applications and enhancements for existing apps used by both Verizon employees and customers. The goal is to apply your technical expertise to build innovative solutions that enable teams to work more efficiently and improve on customer experience.
Job functions include:
- Delivering new functionality to existing applications.
- Ensuring delivered solutions meet business needs and follow best practices.
- Completing testing, debugging, and documentation.
- Providing support for developed applications.
- Working in an agile environment leveraging DevOps principles.
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
You must be at least 18 years old to work as a Full Stack Developer at Verizon, with at least one year of relevant experience.
Can a 15 Year Old Work at Verizon?
No. The minimum age to work at Verizon is 18. We do have a page on our website specifically for 15-year-olds that you can view for other options.
Can a 16 Year Old Work at Verizon?
No. 16-year-olds can work at Verizon. We do have a page on our website specifically for 16-year-olds that you can view for other options.
How Much Does Verizon Pay Part-Time Workers?
The hourly earnings for employees at Verizon vary greatly because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.
Retail Sales Representative (Hourly)
As a Retail Sales Representative at a Verizon retail store, you will be making somewhere between $15 and $25 per hour. There are also opportunities for commission and bonuses. The average wage for a retail sales rep is $20 per hour.
Bilingual Retail Sales Representative (Hourly)
As a Bilingual Retail Sales Representative at a Verizon retail store, you will be making somewhere between $17 and $30 per hour. There are also opportunities for commission and bonuses. The average wage for a bilingual sales rep is $22 per hour.
Customer Service Specialist (Hourly)
As a Customer Service Specialist at a Verizon Express store, you will be making somewhere between $15 and $25 per hour. There are also opportunities for commission and bonuses. The average wage is $20 per hour.
Retail Assistant Manager (Hourly)
As a Retail Assistant Manager at a Verizon Store, you will be making somewhere between $20 and $35 per hour. There are also opportunities for commission and bonuses. The average wage is $30 per hour, plus commission and bonuses.
Full Stack Developer (Salary)
An entry-level Full Stack Developer at Verizon will have a salary range between $85,000 and $115,000, depending on experience. The average annual salary is $105,000 plus bonuses.
How Much Experience Do You Need to Work at Verizon?
Verizon is an entry-level friendly company, and they do hire teen workers at their retail locations.
What Should You Wear to a Job Interview at Verizon?
When you show up for your interview at Verizon, you will want to be dressed in business casual attire. Consider something fashionable and trendy. Or, go traditional with a buttoned-down shirt with nice slacks or jeans and dress shoes. The key is to look nice, clean, and put together.
Verizon Interview Questions
The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask.
What are your strengths and weaknesses?
Why are they asking?
If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on.
Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t do this!
What’s the ideal answer?
The hiring manager wants to know that you can accept feedback and develop your own skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.
A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing slowing down when talking with customers.”
Tell me about a time when you had to deal with a difficult customer and what was the outcome?
Why are they asking?
When it comes to life in customer service, you will come across your share of upset or difficult customers. If you have prior work experience, they might ask you this question to see how you dealt with the situation because it does come up, and you need to handle it in the best way possible.
What’s the ideal answer?
If you don’t have any experiences with difficult customers, that’s okay. If you do, tell them the story (if you handled it well, and it had a positive outcome). If the situation ended up with you screaming and yelling or getting fired, that’s not a story you want to share.
They want to hear that you did your best to make the difficult customer happy. Or, if you couldn’t fix the problem, you notified a manager and had them help you.
I read through your resume. Is there anything you would like to expand on?
Why are they asking?
If a hiring manager asks you this question, they are trying to find out more about you and get you to sell yourself -- your talent and experience. A big part of your job at a retail Verizon store would be selling products and promotions to customers. They are wanting to find out how well you can communicate, while being positive and professional.
If you are applying for a corporate position, like Full Stack Developer, and you are trying to get hired with your relevant experience instead of a college degree, this is your opportunity to let them know what you can do, and what makes you perfect for the job.
You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc. for retail jobs. And if you are applying for a tech position without a degree, you can mention relevant skills that you've acquired in other ways.
What’s the ideal answer?
Know your strengths. If you get asked this question, tell them how you will benefit their business. For retail positions, they want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service.
Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. If you are interested in a long-term career with the company, definitely let them know.
If you are applying for a tech position, you want to make sure they know the skills you have without a degree. List them! Share your story.
Benefits of Working at Verizon
All positions at Verizon offer full-time benefits that start on day one. Retail workers must be willing to work evenings, weekends, and holidays and to pick up additional shifts, if necessary. Corporate positions also come with these benefits.
Benefits include:
- Medical insurance
- Dental insurance
- 401k with company match
- Educational assistance
- 50 percent employee discount on Verizon phones and plans
- Paid parental leave
- Paid holidays
- Paid vacations
- Paid Time Off
