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How Old Do You Have to be to Work at Dunkin' Donuts?

Generally speaking, to get an entry-level job at Dunkin' Donuts as a crew member, shift leader, or baker you must be at least 16 years old.  Because Dunkin’ Donuts locations are all locally-owned franchises, the minimum age requirements and job descriptions may vary from store to store.

A franchisee is an independent business owner solely responsible for running their day to day operations and making their own business decisions, including decisions about employment matters.  Franchisees set their own wages and benefit programs, which can vary among franchisees.  

Opportunities will vary at each franchised restaurant.  If you apply, any information you submit will be provided solely to the franchisee. If hired, the franchisee would be your only employer.

Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories in the U.S. The brand has more than 12,800 restaurants in 44 countries worldwide.

Teen Jobs at Dunkin' Donuts and Age Requirements

Crew Member  (Hourly)

Crew Members at Dunkin’ Donuts are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet Guests needs and give them a reason to come back.

Responsibilities include:

  • Work well and interacts with others respectfully
  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks
  • Provide great guest service
  • Resolve guest issues
  • Follow Brand standards, recipes and systems
  • Follow safety, food safety and sanitation guidelines; comply with all applicable laws
  • Maintain clean and neat work environment
  • Execute restaurant standards and marketing initiatives
  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to Brand standards

You must be at least 16 years old to work as a crew member at Dunkin' Donuts. 

Shift Leader  (Hourly)

The shift leader at Dunkin' Donuts is responsible for the profitability and overall operation of the restaurant as a compliment to the manager in charge and also in their absence. A majority of the time will be spent leading the team to meet a high guest experience along with training and coaching new and existing employees.

Responsibilities include (but not limited to) the following

  • Holds the guest as their highest priority and role models exceptional guest service
  • Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
  • Empowers the team to satisfy guests and resolve problems
  • Communicates clearly with each guest in a friendly and courteous way
  • Ensures all orders are completed and packaged accurately and within Dunkin' Donuts speed of service standards
  • Monitors and adjusts the products in the back case according to Dunkin' Donuts merchandising and product appearance standards
  • Consistently serves quality food and beverages to each guest
  • Ensures service with speed are met throughout each shift at Drive Thru and Front Counter
  • Ensures the restaurant meets food safety, sanitation and cleanliness standards during shift
  • Supports a respectful team environment
  • Embraces learning and faces new challenges with enthusiasm
  • Supports the training of new crew members as requested by the Restaurant Manager
  • Recognizes crew members for their efforts and contributions during the shift
  • Provides consistent coaching that drives performance of the team to achieve goals
  • Drives sales through execution of product promotions including sampling and ensuring crew can properly describe and prepare all promotional products
  • Communicates shift goals and results to team
  • Ensures the shift is properly staffed and the team is properly deployed to meet standards and goals
  • Manages cash over/short during shift through accurate counting and cashier assignment
  • Ensures processes and policies are followed on their shift

To work as a shift leader at Dunkin' Donuts, you must be at least 16 years old.

Baker  (Hourly)

The Baker at Dunkin’ Donuts is a hard-working individual who can accurately prepare and cook products according to Dunkin' Brands specifications.

Responsibilities will include:

  • Product labeling and inventory controls
  • Managing Back of House team members
  • Assuring food quality and execution
  • Managing and maintaining back kitchen cleanlines

The Baker will be responsible for baking and finishing the baked good items, including donuts, bagels, croissants, etc. They are expected to execute proper pre-bake, baking, and post-bake procedures in a timely fashion to produce consistent, high-quality finished baked products to guests.

To work as a Baker at Dunkin' Donuts, you must be at least 16 years old.

Can a 15 Year Old Work at Dunkin' Donuts?

No. The minimum age to work at Dunkin' Donuts is 16. We do have a page on our website specifically for 15-year-olds that you can view for other options.

Can a 16 Year Old Work at Dunkin' Donuts? 

Yes. 16-year-olds can work Dunkin' Donuts. We do have a page on our website specifically for 16-year-olds that you can view for more options.

How Much Does Dunkin' Donuts Pay Part-Time Workers?

The hourly earnings for employees at Dunkin' Donuts vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Crew Member (Hourly)

As a crew member at Dunkin' Donuts, you will be making somewhere between minimum wage and $15 per hour. If this is your first job, then you will most likely start at minimum wage. 

The average hourly rate for a Dunkin' Donuts crew member is $12-$15.

Shift Leader (Hourly)

The rate of pay for shift leaders is between minimum wage and $16 an hour. Your rate will be higher than crew members in your store, but not as much as the management team.

The average hourly rate for a Dunkin' Donuts shift leader is $13-$16. 

Baker  (Hourly)

The pay range for bakers at Dunkin' Donuts is between $12 and $15 an hour. The more experience you have, the higher your rate of pay will be.

The average hourly rate for bakers at Dunkin' Donuts is $13.50 an hour.

How Much Experience Do You Need to Work at Dunkin' Donuts?

Dunkin' Donuts is an entry-level friendly company, and they do hire teen workers. You can apply for a position without any experience and get hired. However, if you do have some work experience, it could get you a higher hourly pay rate and move you faster into supervisory and management positions.

What Should You Wear to a Job Interview at Dunkin' Donuts?

When you show up for your interview at Dunkin' Donuts, you will want to be dressed in business casual attire. Consider something like a buttoned-down shirt with nice slacks or jeansl and dress shoes. 

Dunkin' Donuts Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask. 

Why do you want to work at Dunkin’ Donuts?

Why are they asking?  

Fast food restaurants rely on entry-level teen workers. They make an excellent first job for young people to get work experience, and there are a lot in the market to choose from. If they ask you this question, they want to know what makes Dunkin’ stand out over other options like McDonalds, Chipotle, or Jimmy John’s.

What’s the ideal answer?

There is no wrong answer to this question. Whatever your reason is for applying at Dunkin’, tell them! Maybe you have a friend that works there or you live on their amazing coffee. Whatever your reason is for applying at Dunkin’, just be specific and honest with your answer.

Have you ever handled money before?

Why are they asking?  

If a manager asks you this question, you are most likely interviewing with zero work history, and that is okay. But, they still want to know if you have any money handling experience through volunteer activities, school programs, or anything else that you can think of. 

Handling money properly is a big part of the job, and they sometimes give you a basic math test to make sure you can make proper change so the drawers will come out correctly.

What’s the ideal answer?

Be honest. If you don’t have any money-handling experience then let them know. You can show off your math abilities in other ways. However, it’s not just about numbers. It’s also about trustworthiness. So, let them know what your real experience is with money. There is no point in lying.

Why should we hire you?

Why are they asking?  

If a manager asks you this question, they are trying to get you to sell yourself. Part of your job as a team member is selling products to Dunkin' Donuts customers. They are wanting to find out how well you can communicate, while being positive and professional.

You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service. 

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. And, if you are interested in a long-term career with the company, definitely let them know. 

Benefits of Working at Dunkin' Donuts 

All Dunkin' Donuts employees receive a free donut and drink during each shift, plus a ten percent discount. However, benefits are for full-time workers only.

Benefits include:

  • Medical, dental, and vision benefits
  • Paid Time Off
  • Tuition Assistance
  • 401(k) savings plan with a company match
  • Training & Development Opportunities
  • Flexible Hours

What it’s Like to Work at Dunkin' Donuts

How to Apply at Dunkin' Donuts

If you are interested in working at Dunkin' Donuts, you can apply online or in-person at the location you are interested in.  You can find job listings on sites like GlassDoor and Indeed from locally-owned franchises.

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